{"id":42044,"date":"2023-10-27T13:17:40","date_gmt":"2023-10-27T17:17:40","guid":{"rendered":"https:\/\/dev.kitmanlabs.com\/platform\/login-kitman-labs\/"},"modified":"2025-07-24T14:14:32","modified_gmt":"2025-07-24T18:14:32","slug":"login-kitman-labs","status":"publish","type":"page","link":"https:\/\/www.kitmanlabs.com\/gb\/platform\/login-kitman-labs\/","title":{"rendered":"Login | Kitman Labs"},"content":{"rendered":"\t\t
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HOW-TO<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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LogIn to Kitman Labs
i<\/span>P: Intelligence Platform<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\"\"<\/p>\n

Logging into i<\/span>P<\/h3>\n

You can find the web address your organisation uses to sign in (or register)<\/em> to Kitman Labs Intelligence Platform in the activation email (from notifications@kitmanlabs.com<\/a><\/em>) you received when your account was first created. The web address is in the format of your organisation.injuryprofiler.com<\/i><\/b>. <\/p>\n

If you are still having problems<\/strong> accessing your organisation’s Intelligence Platform, please contact either your organisation’s administrator or you can contact our support team via email at support@kitmanlabs.com<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Frequently Asked Questions<\/b><\/h3>\nBelow are frequently asked questions about Kitman Labs Intelligence Platform registration, activation emails, and accessing or signing into iP.<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI can't find my activation email. What should I do? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Try these common solutions:<\/strong><\/p>\n

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  1. Search for emails from notifications@kitmanlabs.com<\/a>, which is the address from which we send all account-related emails.\n<\/li>\n
  2. Check your spam folder, as it may have been sent there by your email service. If you find the activation email has been sent to spam, please mark the email as “not spam” to avoid this happening again.\n<\/li>\n
  3. Try resending the activation email following this guide<\/a>.<\/li>\n<\/ol>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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    Yes, simply follow the instructions in this guide<\/a>.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tThe system says my activation link has expired. What should I do? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    For security reasons, the links in the activation emails are only valid for 24 hours. After this, they expire, and you need to request a new activation email. You can request this by following this guide<\/a>. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhy won't the activation email be resent to me?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    This is probably because the email address entered for your account in the system is incorrect. Please contact your Intelligence Platform administrator, or you can contact our support team via email at <\/span>support@kitmanlabs.com<\/span><\/a>.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is my username?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Your username can be found on the confirmation email sent to you when your account was first created in the system.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI can't find my username. How can I get this information again? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Please contact your Intelligence Platform administrator, or you can contact our support team via email at support@kitmanlabs.com<\/a>.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I reset my password?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    There are step-by-step instructions on how to reset your password in this article<\/a>.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhy am I not receiving the password reset emails?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    There are several reasons why this may be happening.<\/p>\n

    Try these common solutions:<\/strong><\/p>\n

      \n
    1. Search for emails from notifications@kitmanlabs.com<\/a>, the address from which we send all account-related emails.\n<\/li>\n
    2. Check your spam folder, as it may have been sent there by your email service. If you find the activation email has been sent to spam, please mark the email as “not spam” to avoid this happening again.\n<\/li>\n
    3. This is probably because the email address entered for your account in the system is incorrect. Please contact your Intelligence Platform administrator, or you can contact our support team via email at support@kitmanlabs.com<\/a>. <\/li>\n<\/ol>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      <\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Kitman Labs secure client log in FAQ page. Learn about sign in or registering into your Kitman Labs injury profile and athlete app client portal. <\/p>\n","protected":false},"author":15,"featured_media":39029,"parent":35914,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"class_list":["post-42044","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nLogin | Kitman Labs<\/title>\n<meta name=\"description\" content=\"Kitman Labs secure client login FAQ page. 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