Athlete care teams are often the first to respond when something falls through the cracks—a missed ride, a gap in nutrition support, a need for tutoring or counseling, even overlooked education around finances or anti-doping. These aren’t just technical oversights—they’re moments that erode athlete trust. And they’re often symptoms of fragmented communication and broken workflows.
Most athlete care still runs on spreadsheets, scattered notes, and staff memory. Without real-time visibility, it’s difficult to understand who needs help and how to respond across age groups, teams, or development phases.
With the Coaching & Development Solution in iP: Intelligence Platform, athlete support becomes organized, filterable, and fully connected to the broader ecosystem of development data—so support and communication are proactive, not reactive.
The Challenge
Athlete care professionals are expected to manage a wide range of needs—but rarely have a unified system to do it at scale.
Without centralized information or dynamic filters, it’s hard to:
- Track who needs transport, housing, or day-to-day support
- Combine multiple criteria to identify at-risk or priority athletes
- Align care conversations across departments or locations
- Act quickly when needs shift mid-season
The result? Delays in support. Missed conversations. Inconsistent care delivery across your teams.
What We Hear from Athlete Care Staff
- “We have the info, but it’s buried in five different places.”
- “I’m trying to support 40 athletes, and I don’t know who’s still in school or who changed housing.”
- “We want to make smarter interventions, but we can’t filter by care-related needs easily.”
- “Even when we label athletes, the data isn’t dynamic or actionable.”
This isn’t just an admin issue—it’s a visibility issue. And when care depends on guesswork, athletes feel it.
The Solution: Visibility That Drives Better Support
With the Coaching & Development Solution in iP, support staff can dynamically organize and filter athletes by key care-related needs—without ever opening a spreadsheet.
Athlete Labels and Groups give teams real-time visibility across transport, school status, mentorship participation, and more. Questionnaires allow care staff to collect responses systematically, not ad hoc. And all of it lives in the athlete’s centralized profile—connected to their broader development picture.
What You Can Do in Coaching & Development
Use Athlete Labels to Track Support Needs
- Apply custom tags like “In School,” “Needs Transport,” or “Care Plan Active”
- Filter and update labels dynamically based on changing status
- See exactly which athletes meet multiple criteria in seconds
Build Real-Time Athlete Groups
- Create dynamic groups based on combinations of care-related tags
- Use groups to prioritize check-ins, assign staff, or plan support resources
- Avoid duplication across departments with shared visibility
Collect Info with Purpose-Built Questionnaires
- Build short check-ins for weekly or monthly care updates
- Automate delivery to specific groups or teams
- Log responses directly into the athlete’s profile for fast access
See the Player Care Workflow
Ready to Make Athlete Care Actionable?
You don’t need another spreadsheet. You need real-time clarity.
With iP, athlete care becomes structured, responsive, and integrated—so every athlete gets the support they need, when they need it.
Already using iP? Message our Performance Experts via the in-platform Message Center.
New to iP? Contact us to learn how this workflow can work for your teams.
Looking to go further? Learn how teams are building structured education and life skills programs in iP.
