HOW-TO
MLS Next Activation
& Login guidance
Account Activation
You should have received an email with the subject “Sign up to Kitman Labs” asking you to activate your Kitman Labs account. Click here to see a sample of what the email should look like. Please check your spam or junk folders in the event your service provider has flagged the email as suspicious.
Open your invite email and click the “Activate Account” button.
You will be taken to a webpage where you will be asked to create a password. You can enter your desired password and confirm this by entering the same password a second time.
Account Login
When you have chosen your passwords, you will be redirected to the sign-in page for the Club specific iP: Intelligence Platform (Club staff, Players/Parents) or the MLS iP: Intelligence Platform (MLS NEXT officials or other league personnel) – we highly recommend you bookmark this page.
Enter your username and password and click “Sign In.”
If you have not received the email, please contact your MLS Next administrator, or you can contact our support team via email at support@kitmanlabs.com.
Frequently Asked Questions
Below are frequently asked questions about MLS Next Platform registration, activation emails, and accessing or signing into the MLS Next Platform.
Try these common solutions:
- Search for emails from notifications@kitmanlabs.com, which is the address from which we send all account-related emails.
- Check your spam folder, as it may have been sent there by your email service. If you find the activation email has been sent to spam, please mark the email as “not spam” to avoid this happening again.
- Try resending the activation email following this guide.
Yes, simply follow the instructions in this guide.
For security reasons, the links in the activation emails are only valid for 24 hours. After this, they expire, and you need to request a new activation email. You can request this by following this guide.
This is probably because the email address entered for your account in the system is incorrect. Please contact your MLS Next Platform administrator, or you can contact our support team via email at support@kitmanlabs.com.
Your username can be found on the confirmation email sent to you when your account was first created in the system.
Please contact your MLS Next Platform administrator, or you can contact our support team via email at support@kitmanlabs.com.
There are step-by-step instructions on how to reset your password in this article.
There are several reasons why this may be happening.
Try these common solutions:
- Search for emails from notifications@kitmanlabs.com, the address from which we send all account-related emails.
- Check your spam folder, as it may have been sent there by your email service. If you find the activation email has been sent to spam, please mark the email as “not spam” to avoid this happening again.
- This is probably because the email address entered for your account in the system is incorrect. Please contact your MLS Next Platform administrator, or you can contact our support team via email at support@kitmanlabs.com.
- Search for emails from notifications@kitmanlabs.com, the address from which we send all account-related emails.
