Third Party Sub-Processors
Last updated: August 26, 2025
Kitman Labs uses third parties to provide infrastructure services, to help us provide customer support, send email and push notifications, and to deliver certain content in a scalable fashion. These third parties are referred to as “Sub-Processors”.
Prior to engaging any third-party sub-processor, Kitman Labs performs due diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing all applicable obligations.
Infrastructure Sub-Processors
Kitman Labs may use the following sub-processors to host Customer Data or provide other infrastructure that helps with the delivery of our Services:
|
Entity Name |
Sub-Processing Activities |
Entity Country |
|
Amazon Web Services Ireland, Ltd. |
Cloud infrastructure service provider |
Ireland |
|
Box (UK) Ltd. |
Cloud storage service provider |
United Kingdom |
|
Google, Inc. |
Cloud infrastructure service provider |
United States |
|
Google Cloud EMEA Limited |
Cloud infrastructure service provider |
Ireland |
Service Specific Sub-Processors
Kitman Labs may use the following sub-processors to perform other specified service functions:
|
Entity Name |
Sub-Processing Activities |
Entity Country |
Data Transferred outside of EU |
|
Catamorphic, Co. |
Cloud-based feature flagging services |
United States |
Staff User ID, Staff Name, Athlete User ID |
|
Datadog, Inc |
Cloud-based data analytics and dashboarding |
United States |
Staff User ID, Athlete User ID, IP Address (security only) |
|
DrFirst, Inc. |
Cloud-based e-prescription and medication database services (USA only) |
United States |
N/A |
|
Dynamsoft Corporation |
Web-based document scanning |
Canada |
Scanning Device ID, IP Address (security only) |
|
Google Cloud EMEA Limited |
Cloud-based business intelligence services |
Ireland |
N/A |
|
Intercom, Inc. |
Cloud-based customer support services |
United States |
Staff Name, Staff Email Address, Staff Job Title |
|
Functional Software, Inc. |
Cloud-based error and exception tracking services |
United States |
Staff User ID, Athlete User ID, IP Address (security only) |
|
M & A Ventures, LLC (Repay) |
Cloud-based payment provider. (USA only) |
United States |
N/A |
|
Redox, Inc. |
Cloud-based healthcare integration services. (USA only) |
United States |
N/A |
|
The Rocket Science Group, LLC |
Cloud-based email notification services |
United States |
Staff Name, Staff User Name, Staff Email Address, Athlete Name, Athlete User Name, Athlete Email Address |
|
Twilio, Inc. |
Cloud-based messaging and push notification services |
United States |
Staff User ID, Staff Name, Athlete User ID, Athlete Name, Telephone Number |
|
Urban Airship, Inc. |
Cloud-based mobile push notification services |
United States |
Staff User ID, Athlete User ID, Mobile Device Identification Number |
|
Zebrafish Labs, Inc. |
Cloud-based image CDN services |
United States |
Staff Picture, Athlete Picture |
