Third Party Sub-Processors

Introduction

To support delivery of our Services, Kitman Labs Limited (“Kitman Labs”) may engage and use subordinate data processors with access to certain Customer Data (each, a “sub-processor”).  This document provides important information about the identity, location and role of each sub-processor. Terms used on this page but not defined have the meaning set forth in the Services Agreement between Customer and Kitman Labs.

Third Party Sub-Processors

Last Updated: October 30, 2020

Kitman Labs uses third parties to provide infrastructure services, to help us provide customer support, send email and push notifications, and to deliver certain content in a scalable fashion.  These third parties are referred to as “Sub-Processors”. 

Prior to engaging any third party sub-processor, Kitman Labs performs due diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing all applicable obligations.

Infrastructure Sub-Processors

Kitman Labs may use the following sub-processors to host Customer Data or provide other infrastructure that helps with the delivery of our Services:

Entity Name Sub-Processing Activities Entity Country
Amazon Web Services Ireland, Ltd. Cloud infrastructure service provider Ireland
Google, Inc. Cloud infrastructure service provider United States of America

Specific Service Sub-Processors

Kitman Labs may use the following sub-processors to perform other specified service functions:

Entity Name Sub-Processing Activities Entity Country
Catamorphic, Co. Cloud-based feature flagging services United States
Datadog, Inc Cloud-based data analytics and dashboarding United States
Intercom, Inc. Cloud-based customer support services United States
Functional Software, Inc. Cloud-based error and exception tracking services United States
Rapid7 Ireland, Ltd. Cloud-based logging services Ireland
The Rocket Science Group, LLC Cloud-based email notification services United States
The Sports Office Ltd. Customer support organization United Kingdom
Twilio, Inc. Cloud-based messaging and push notification services United States
Urban Airship, Inc. Cloud-based mobile push notification services United States
Zebrafish Labs, Inc. Cloud-based image CDN services United States

 

Scroll to Top