Introduction

To support delivery of our Services, Kitman Labs Limited (“Kitman Labs”) may engage and use subordinate data processors with access to certain Customer Data (each, a “sub-processor”).  This document provides important information about the identity, location and role of each sub-processor. Terms used on this page but not defined have the meaning set forth in the Services Agreement between Customer and Kitman Labs.

Third Party Sub-Processors

Last Updated: October 30, 2020

Kitman Labs uses third parties to provide infrastructure services, to help us provide customer support, send email and push notifications, and to deliver certain content in a scalable fashion.  These third parties are referred to as “Sub-Processors”. 

Prior to engaging any third party sub-processor, Kitman Labs performs due diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing all applicable obligations.

Infrastructure Sub-Processors

Kitman Labs may use the following sub-processors to host Customer Data or provide other infrastructure that helps with the delivery of our Services:

Entity NameSub-Processing ActivitiesEntity Country
Amazon Web Services Ireland, Ltd.Cloud infrastructure service providerIreland
Google, Inc.Cloud infrastructure service providerUnited States of America

Specific Service Sub-Processors

Kitman Labs may use the following sub-processors to perform other specified service functions:

Entity NameSub-Processing ActivitiesEntity Country
Catamorphic, Co.Cloud-based feature flagging servicesUnited States
Datadog, IncCloud-based data analytics and dashboardingUnited States
Intercom, Inc.Cloud-based customer support servicesUnited States
Functional Software, Inc.Cloud-based error and exception tracking servicesUnited States
Rapid7 Ireland, Ltd.Cloud-based logging servicesIreland
The Rocket Science Group, LLCCloud-based email notification servicesUnited States
The Sports Office Ltd.Customer support organizationUnited Kingdom
Twilio, Inc.Cloud-based messaging and push notification servicesUnited States
Urban Airship, Inc.Cloud-based mobile push notification servicesUnited States
Zebrafish Labs, Inc.Cloud-based image CDN servicesUnited States